Privacy policy

On this website the personal data is collected only with the knowledge and consent of the users.

If you want to have more information about the data collected and the treatment given to personal data, you can read this Privacy Policy, as well as the Legal Notice and the Cookies Policy.
Below we inform you about the data protection policy of Tenerife Surf S.L.:

  1. RESPONSIBLE FOR THE TREATMENT. WHO WILL TREAT YOUR DATA

The treatment manager is Tenerife Surf S.L. with NIF B76792696

Identity Tenerife Surf S.L.
Address 32, av.Rafael Puig Lluvina, Parque Santiago 2, loc.18, Playa de Las Americas, 38650, Arona
Phone 635835760
E-mail info@tenerifesurf.es
  1. ORIGIN OF DATA
    The personal data that Tenerife Surf S.L. will use comes directly from you through:
  • Web forms (Contact, registry, subscription)
    •  Email
    •  Paper forms
  • Sales form
    •  Phone calls
  1. PURPOSE. WHAT ARE YOUR PERSONAL DATA USED FOR?
    Tenerife Surf S.L. informs the User that he / she will be able to process the personal data that the User voluntarily provides through our web, email or in person that will be incorporated into our information systems for the purpose indicated below , to the extent that there is a legal basis for each treatment as explained below:• USER REGISTER

In the event that you decide to make the user registration on our website, we must process your data to identify you as a user thereof and give you access to its different functionalities, products and services that are available to you as a registered user. The data will be suppressed with adequate security measures to guarantee the pseudonymization of the data or total destruction of the data. The data will not be communicated to third parties, except legal obligation.

  • COMMERCIAL AND ADMINISTRATIVE MANAGEMENT

The purpose includes the processing of your data for, mainly:

  1. To be able to contact you in relation to updates or informative communications related to the contracted products or services.
  2. Manage the payment of the products or services requested, regardless of the means of payment used.
  3. For billing purposes and to make available tickets and invoices of purchases made on the web.               

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the web, we will mark some fields as obligatory, since they are data that we need to be able to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you can not enjoy those services or features.

Tenerife Surf S.L. will try at all times to establish adequate mechanisms to obtain the user’s consent in each of the forms created on the web. The user guarantees the accuracy of the information provided and agrees to communicate any changes that occur in them.

4. LEGITIMATION OF YOUR DATA TREATMENT
Tenerife Surf S.L. has legitimacy to use your personal data for different reasons.

The main one is to be able to provide the service you have requested, either through our website or through other facilitated means.

In the same way, we can also be legitimized given your interest to be able to answer your questions or in the consent you give us to send you a budget, our newsletter or subscribe to our blog.

5. CONSERVATION OF YOUR DATA. HOW LONG WILL WE KEEP THEM?
The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected. Once this period is over, we will keep your data duly saved and protected during the required statutory limitation periods. Once the possible actions of each case are prescribed, we will proceed to the suppression of the personal data.

6. TO WHOM DO WE COMMUNICATE YOUR DATA?
No data will be transferred to third parties except by legal obligation, or in the case that is necessary to meet your request, in which case you will be informed in advance.
Tenerife Surf S.L. will not transfer personal data to third parties, except by legal obligation. However, in the case of being transferred to a third party, the user will be previously informed requesting the express consent for such assignment. The entity responsible for the database, as well as those that intervene in any phase of the treatment and / or the entities to which they have been notified -in any case always with the corresponding authorization granted by the user-, are obliged to observe the professional secrecy and the adoption of the levels of protection and technical and organizational measures necessary to ensure the security of personal data, avoiding, as far as possible, unauthorized access, illegal modifications, theft and / or loss of data, in order to ensure the corresponding level of security of the files, according to the nature and sensitivity of the data provided by the users of this website.

7. RIGHTS THAT YOU MAY EXERCISE

The interested party may exercise the following rights:

  • Right to request access to your personal data.
  • Right to request rectification or deletion.
  • Right to request the limitation of your treatment.
  • Right to oppose treatment.
  • Right to data portability.
  • Right to withdraw the consent given.

The user can exercise any of these rights by going to Avenida Rafael Puig Lluvina, 32, Parque Santiago 2, local 22, Playa de Las Americas, 38650, Arona or by sending an email to info@tenerifesurf.es, indicating as Subject: “RGPD/LOPD , ARCO Rights “, and attaching a photocopy of your ID or any other similar mean of identification, as indicated by law. Tenerife Surf S.L. must answer the request within one month of receiving the request. This period may be extended for another two months if necessary, taking into account the complexity and number of applications.

You have the right to withdraw the consent given at any time by sending an email to info@tenerifesurf.es. The withdrawal of consent will not affect the lawfulness of the treatment carried out before the withdrawal of consent.You also have the right to submit a claim to the supervisory authority if you believe that your rights may have been violated in relation to your data protection (agpd.es).

8. YOUR DATA IS SAFE
Tenerife Surf S.L. guarantees that it has implemented appropriate security, technical and organizational measures to guarantee and protect the confidentiality, integrity and availability of the personal data that each user provides.

9. CHANGES IN THE PRIVACY POLICY
Tenerife Surf S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

10. THE WEB CONTENT AND THE LINKS 
{Accounts.accountname} reserves the right to update, modify or eliminate the information contained on Tenerife Surf S.L. or not allow access to the information.
Tenerife Surf S.L. does not assume any type of responsibility for the information contained on the Webs of third parties that can be accessed through the links from any Web page owned by the Provider.
The presence of the links is for informational purposes only and in no case it does imply any suggestion, invitation or acknowledgment about them.

11. COMMERCIAL EMAILS
According to the LSSICE (Law of Services of the Information Society and Electronic Commerce), Tenerife Surf S.L. does not perform SPAM practices, therefore,  does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms of the Web Page, the user has the possibility of giving his express consent to receive our newsletter, regardless of the commercial information promptly requested.

12. ANY QUESTIONS ABOUT THIS POLICY OR YOUR RIGHTS?
In the case of having any doubt or questions about the privacy policy or how to manage any personal information that you have provided, you can contact us by info@tenerifesurf.es